Contact Us

Northeast Lakeview College is committed to being responsive to students’ various needs. Below are some ways to contact us.

21ALAMO (210-212-5266)

Toll Free: 1-844-20ALAMO (1-844-202-5266)

Enrollment at NLC (New Students)
(210) 486-5193

NLC Advising (Continuing Students)
(210) 486-5406

NLC at New Braunfels

Student Success Contact List

Online Directory

The directory may not work on all internet browsers. It will depend on your browser settings.

Student Success Hours (On Campus)

Monday | 8:00 AM – 7:00 PM, last student check-in at 6:30 PM.
Tuesday-Thursday | 8:00 AM – 6:00 PM, last student check-in at 5:30 PM.
Friday | 8:00 AM – 5:00 PM, last student check-in at 4:30 PM.
Saturdays | First Saturday of Every Month: 9:00 AM – 1:00 PM, last student check-in at 12:30 PM. (September 7^th, October 5^th, November 2^nd and December 7^th)

Virtual Drop-In Hours and Links

Students will be served on a first-come, first-serve basis.Monday, Tuesday, Wednesday, & Thursday: 8:00 am - 10:00 pm
(last student check-in at 9:30 pm)

Friday: 8:00 am - 5:00 pm
(last student check-in at 4:30 pm)

Saturday: 8:00 am - 5:00 pm
(last student check-in at 4:30 pm)

In need of interpreter services? Follow the link to learn more.

Alamo Colleges Deaf Student Information Portfolio

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local:
210-485-0555
(select option 4)

Toll-Free:
866-493-3947

Email:
helpdesk@jyycl.com

District ITS Helpdesk Hours of Operation

Regular Hours
(August-May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 9 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

NLC ITS Helpdesk

For equipment rentals, computer lab and printing, and another college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk
210-486-5777

ITS Helpdesk Hours of Operation

Regular Hours
(August-May)
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 8 a.m.–5 p.m.

Emergency Contacts

Contact one of the numbers below for on-site emergencies.

Emergency Number
210-485-0911

24-Hour Dispatch
210-485-0099

Fax
210-485-0095

Weather Line
210-485-0189

Frequently Asked Questions for Student Success

Veterans Center FAQs	Student Life FAQs	Counseling FAQs
Student Accessibility Services FAQs	Basic Needs FAQs	High School Programs FAQs
Career Engaged Learning Office FAQs	Commencement FAQs

The Alamo Colleges District is committed to being responsive to students’ various needs. Below are some ways to contact us.

Caller Checklist

When calling any of the numbers listed, please have the following information readily available

Last four digits of SSN
ACES ID
Date of Birth
Banner ID

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 3)

Toll Free: 866-493-3947

Email: helpdesk@jyycl.com

District ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk

210-486-5777

Northwest Vista College ITS Helpdesk

210-486-4777

Palo Alto College ITS Helpdesk

210-486-3777

San Antonio College ITS Helpdesk

210-486-0777

St. Philip's College ITS Helpdesk

210-486-2777

College ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–5 p.m.